Conflict is to be expected within organizations; often it can be managed through the effective use of organizational power. The authors discuss the relationship between power and conflict in organizations, emphasizing the need for "power training" of both managers and traditionally less powerful members of a firm. For example, if all power rests with a few managers, conflict will grow as the interests of that small group are pressed upon the other members of the organization. If the power is shared among managers and employee groups and decisions are made with input from all affected groups, management decisions are more likely to be successful for both the organization and the previously powerless employees.
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